Lancaster
Your best choice for AC, Boiler, and Furnace Repair in Lancaster, NY
Since 2001, Emerald Heating & Cooling is your best choice for repair, installation, and service in homes and buildings just like yours in the Erie County. We take special pride in the craftsmen we train and employ--a fact you'll see in the reviews below. It's also noticeable immediately in the attitude and integrity our technicians bring to your job site. Our entire company works hard to make your experience with us hassle-free and enjoyable. You can also be assured that Emerald Heating & Cooling stands behind the work we do as well as complies with all local codes. This is why, as you can see by the map and reviews below, we are rated so highly for AC, Boiler, and Furnace Repair in Lancaster, NY. Call us today at 716-318-5500!
Local Reviews
for Lancaster, NY
Powered by Nearby NowGreat Installation Experience
Patrick - Lancaster, NY
Great effort by Morgan with installing the new furnace. I wasnt here when the 2nd tech was assisting, but judging the finished project,they both put a great effort with the installation and cleanup
Very Satisfied Customer
Carolyn - Lancaster, NY
My tech Mike was knowledgeable, courteous and prompt. Answered all my questions, plus. Enjoyable service call.
Great person, very talented and a great technician.
Paul - Lancaster, NY
Justin did a GREAT JOB!
Response from Emerald Heating & Cooling:
We are ecstatic to hear that you are so pleased with your visit with Justin! Thanks for the review; have a wonderful day!
service was great
Joe - Lancaster, NY
Justin G was very competent and thorough.
Response from Emerald Heating & Cooling:
Thank you for the glowing review; have a wonderful day!
Great service and very professional
pd - Lancaster, NY
Response from Emerald Heating & Cooling:
Thank you for the great review; have a wonderful day!
great service very friendly
Teresa - Lancaster, NY
Response from Emerald Heating & Cooling:
Thank you so much for the review; have a wonderful day!
Satisfied Customer
John - Lancaster, NY
Knowledgeable, efficient, polite installers. We replaced our 28 yr old furnace with a new energy efficient model. Good job!
Response from Emerald Heating & Cooling:
Thank you so much for the great review; we strive to leave every customer 100% satisfied, so if there is anything else we can do please let us know!
Caring Service
David - Lancaster, NY
Justin was very personable and honest and put up well with my dissertation on the relationship of temperature/dew point and relative humidity.
Response from Emerald Heating & Cooling:
Thank you for the wonderful review; we're glad to hear that Justin was a receptive listener! We love a customer who can stimulate our brains! Have a wonderful day.
Super Service
Joe - Lancaster, NY
The technician, Mike, was prompt, courteous and very knowledgeable. He answered all questions and took us through the steps to keep the algae out of the water lines.
Response from Emerald Heating & Cooling:
Thank you for the glowing review; we will let Mike know how happy you were with his service! Have a beautiful day!
Excellent job
Lois - Lancaster, NY
Justin was very professional and very personable. He explained everything to me and my son.
Response from Emerald Heating & Cooling:
Thank you for the great review; have a wonderful day!
Great service!
Benz - Lancaster, NY
Justice G was very easy to work with, and he made sure to explain what needed to be done to maintain the furnace properly. We’re very happy with his service call and Emerald.
Response from Emerald Heating & Cooling:
Thank you for the glowing review! We will let Justin know how happy he made you; have a beautiful day!
Forgot techs name but really nice guy but arrived on time there was no charge as I previously paid
Don - Lancaster, NY
Response from Emerald Heating & Cooling:
Thank you so much for the review; we will let Travis know that you were happy with the service!
No Heat Jake
Bob - Lancaster, NY
Quick professional same day service. We got heat! Quick diagnosis, explained why, implications, possible issues done the road and got us to join the service club which in the end saved us a few bucks and got us after fall service call! Jake represents your company very well and extremely courteous and professional! Give him a raise or at least a gift card!!! Thanks again
Response from Emerald Heating & Cooling:
Thank you so much for the glowing review; have a wonderful day! We will let Jake know you were satisfied with his service!
Awesome
Alice - Lancaster, NY
Response from Emerald Heating & Cooling:
Thank you for the great review; have a wonderful day!
Great service!!
Regina - Lancaster, NY
Response from Emerald Heating & Cooling:
Thank you so much for the great review! Have a wonderful day.
Great Service
Mary Ann - Lancaster, NY
Travis has been at my home several times and he’s great. Explains everything and is very friendly.
Response from Emerald Heating & Cooling:
Thank you so much for the glowing review; have a great day!
Great service
Banks - Lancaster, NY
Response from Emerald Heating & Cooling:
Thank you for the great review; have a wonderful day!
Great service
Christine - Lancaster, NY
Will use again
Response from Emerald Heating & Cooling:
Thank you so much for the glowing review; have a wonderful day!
very good and quick installation
Patrick - Lancaster, NY
professional and experienced installers Great job
Response from Emerald Heating & Cooling:
Thank you so much for the glowing review; have a wonderful day!
Justin was informative and answered my questions.
Patrick - Lancaster, NY
Response from Emerald Heating & Cooling:
Thank you so much for the wonderful review; have a wonderful day!
Mike M.
Test and tune Amana A/C
Mike M.
Test and tune Heil natural gas furnace.
Travis B.
Amana furnace and Rheem ac cleaning
Justin G.
Indoor wet bulb=58% outdoor temp=70. Completed ac test and tune, no operational issues found. No leaks present, slight bit of moisture dripping from suction line inside(stain is present). Discussed upgrading filter box to newer style, customer is going to wait, the current filter box still has all its clips. Several leaking faucets recomended installing hose bib caps, declined, also discussed membership renewal, customer will wait till furnace inspection in October.
Morgan M.
Hot water tank not working
Morgan M.
Whole home HVAC unit
Jake D.
Rheem air conditioner maintenance
Justin G.
Completed ac test and tune. Some duct work was coming apart in attic, retapped duct work so air doesn’t escape into attic. Customer also had concerns about noise level of air handler. Discussed possibly putting rubber feet under unit, this would be extra cause normally we use bricks. No operational issues with system at this time.
Jake D.
Bryant furnace service call
Morgan M.
Installed new pump
Jake D.
Amana air conditioner test and tune
Travis B.
Trane ac cleaning
Justin G.
After thorough diagnostic, determined that the nest thermostat did not need the fast stat control. Wired nest thermostat with common wire as green removing the fan on option. Thermostat now turns ac and heat on properly. Then continued diagnostic and found the system with 0psi of refrigerant that uses R22. Justine came out to discuss options on replacement due to cost of repair being so much. New ac to be installed in a couple weeks
Mike M.
Test and tune Amana air conditioner.
Travis B.
Heil ac cleaning
Mike M.
Test and tune on Goodman air conditioner.
Justin G.
The entire system is from 2002, furnace is showing signs of age. The ac runs on R22, found low refrigerant and weak capacitor. Installed new capacitor and one pound of R22. Customer is aware that we cannot warranty any refrigerant due to age and parameters of R22 being phased out. Humidifier also does not work, removed old pad. Static pressure is also high on the return, due to old duct work and under sized. OAT=75 indoor wetbulb=56
Travis B.
Rheem furnace and Ac cleaning
Travis B.
Amana ac cleaning
Travis B.
Trane ac cleaning
Jake D.
Repair Rheem furnace
Jake D.
Amana air conditioner
Jake D.
Heil air conditioner
Justin G.
Upon completion of inspection/cleaning of ac, found wires not connected to humidistat for humidifier, the humidifier was just on whenever call for heat. Installed thermostat wire for humidistat, ensured proper operation. Customer decided he would change humidifier pad and furnace filter. Discussed concerns of ac running on R22 also having a dual capacitor that is out of tolerance at 40/5 rated for 45/5. Declined work at this time. No other issues found with system.
Travis B.
Carrier ac cleaning