Comfy for Life

Worry-Free Program

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Welcome to the Comfy for Life Worry-Free Program

You shouldn’t have to worry about your furnace, boiler, or A/C. Lose the headache. Get the most advanced home comfort system instead. And get free annual maintenance and repairs as needed.
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Program Benefits

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Annual Maintenance Included
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No Trip Charges
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No Diagnostic Charges
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Air Filters Included
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Covered Repairs Included
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No Overtime Charges
heating and cooling niagara falls NY

Compare the Difference: See how our Worry-Free Program stacks up.

Call us today to learn more about Comfy for Life!

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premium program
Traditional Financing
Credit Card
No hassle, worry-free service
Everything your system needs, worry-free!
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No charge annual maintenance
Keep your system running at peak efficiency.
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No charge covered repairs
If it breaks, you get 24/7 priority scheduling and you’re covered (parts & labor.)
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No charge consumable parts
U/V bulbs, air filters, and other consumables are included in the price.
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No hidden charges or fees
Stop paying trip, diagnostic, and overtime fees.
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No large up-front payment
Everything included in one affordable monthly payment.
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Most advanced home comfort systems
HVAC, water heaters, whole-home water filters, and standby generators.
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FAQs & Benefits

If my home comfort system breaks down, how fast will you service it?

As a Premier Program™ member, you can expect priority service should the heating and cooling system ever need servicing. Please contact Emerald Heating & Cooling and one of their qualified service technicians typically will be dispatched to your home within 24 hours or less.

Are there additional costs, other than the Premier Program monthly payment?

With the Premier Program, all home comfort system maintenance, consumable parts (air filters and UV bulbs) and covered repairs are included per the terms of your Premier Program agreement.

What is the installation process and how long does it take?

The installation is performed by Emerald Heating & Cooling. Installations in most cases take about a day. Emerald Heating & Cooling will set up a time and day for the installation that is most convenient for you and fits with your schedule.

Who do I contact with questions about the home comfort system?

For questions concerning the home comfort system, contact Emerald Heating & Cooling. Contact information is included in your Premier Program agreement.

Will someone show me how to work the home comfort system and the controls for it?

Yes. Emerald Heating & Cooling will answer all your questions concerning how the home comfort system works, walk you through how to properly operate the new controls and show you how to change the consumable parts as required.

How long does this Premier Program service last? What happens when it ends?

The standard term for the Premier Program is 10 years. At the end of the standard term, you may elect to do any of the following (subject to the terms and conditions of your Premier Program agreement): 1)upgrade to a new system, 2) extend your Premier Program agreement, 3) exercise your purchase option, or 4) return the system.

What brands of home comfort equipment do I get with the Premier Program?

Emerald Heating & Cooling works with several quality, nationally recognized HVAC, plumbing, and electrical manufacturers. Based on your specific home comfort needs, Emerald Heating & Cooling will recommend the best options for you to consider.

What if I sell my house?

If you sell your home, you have a couple options with the Premier Program

Option 1: Contact us to apply to transfer the service to the new homeowner; upon the new homeowner being approved for the Premier Program and executing required documentation, they will assume responsibility for any remaining payments.

Option 2: Contact Service 1st Financial to exercise your purchase option, as detailed in your Premier Program agreement. Under this option, you will take ownership of the system and program benefits will cease upon your exercise of the purchase option.

What happens to my old home comfort system?

Emerald Heating & Cooling will safely remove and dispose of your old home comfort system in an environmentally friendly manner.

Who do I contact with questions about my bill or making a payment?

For billing questions, please contact Service 1st Financial, LLC, and one of our dedicated customer service team members will answer any of your questions. You can contact us via email at inquiries@service1stfinancial.com or call us toll-free at (888) 342-7005.

How do I schedule maintenance of the home comfort system?

Emerald Heating & Cooling will contact you to schedule the annual home comfort system maintenance. However, if you must reschedule that appointment, contact Emerald Heating & Cooling to do so, at your earliest convenience.

Who do I contact if I want to transfer the Premier Program service?

If you wish to transfer your Premier Program agreement, please contact Service 1st Financial, LLC, and one of our dedicated customer service team members will review your options with you. You can contact us via email at inquiries@service1stfinancial.com or call us toll-free at (888) 342-7005.

    If my home comfort system breaks down, how fast will you service it?

    As a Premier Program™ member, you can expect priority service should the heating and cooling system ever need servicing. Please contact Emerald Heating & Cooling and one of their qualified service technicians typically will be dispatched to your home within 24 hours or less.

    Are there additional costs, other than the Premier Program monthly payment?

    With the Premier Program, all home comfort system maintenance, consumable parts (air filters and UV bulbs) and covered repairs are included per the terms of your Premier Program agreement.

    What is the installation process and how long does it take?

    The installation is performed by Emerald Heating & Cooling. Installations in most cases take about a day. Emerald Heating & Cooling will set up a time and day for the installation that is most convenient for you and fits with your schedule.

    Who do I contact with questions about the home comfort system?

    For questions concerning the home comfort system, contact Emerald Heating & Cooling. Contact information is included in your Premier Program agreement.

    Will someone show me how to work the home comfort system and the controls for it?

    Yes. Emerald Heating & Cooling will answer all your questions concerning how the home comfort system works, walk you through how to properly operate the new controls and show you how to change the consumable parts as required.

    How long does this Premier Program service last? What happens when it ends?

    The standard term for the Premier Program is 10 years. At the end of the standard term, you may elect to do any of the following (subject to the terms and conditions of your Premier Program agreement): 1)upgrade to a new system, 2) extend your Premier Program agreement, 3) exercise your purchase option, or 4) return the system.

    What brands of home comfort equipment do I get with the Premier Program?

    Emerald Heating & Cooling works with several quality, nationally recognized HVAC, plumbing, and electrical manufacturers. Based on your specific home comfort needs, Emerald Heating & Cooling will recommend the best options for you to consider.

    What if I sell my house?

    If you sell your home, you have a couple options with the Premier Program

    Option 1: Contact us to apply to transfer the service to the new homeowner; upon the new homeowner being approved for the Premier Program and executing required documentation, they will assume responsibility for any remaining payments.

    Option 2: Contact Service 1st Financial to exercise your purchase option, as detailed in your Premier Program agreement. Under this option, you will take ownership of the system and program benefits will cease upon your exercise of the purchase option.

    What happens to my old home comfort system?

    Emerald Heating & Cooling will safely remove and dispose of your old home comfort system in an environmentally friendly manner.

    Who do I contact with questions about my bill or making a payment?

    For billing questions, please contact Service 1st Financial, LLC, and one of our dedicated customer service team members will answer any of your questions. You can contact us via email at inquiries@service1stfinancial.com or call us toll-free at (888) 342-7005.

    How do I schedule maintenance of the home comfort system?

    Emerald Heating & Cooling will contact you to schedule the annual home comfort system maintenance. However, if you must reschedule that appointment, contact Emerald Heating & Cooling to do so, at your earliest convenience.

    Who do I contact if I want to transfer the Premier Program service?

    If you wish to transfer your Premier Program agreement, please contact Service 1st Financial, LLC, and one of our dedicated customer service team members will review your options with you. You can contact us via email at inquiries@service1stfinancial.com or call us toll-free at (888) 342-7005.

More questions? Give Emerald Heating & Cooling a call today!

Call (716) 681-0113 Call Now