Careers

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Join Our Team

Thanks for your interest in Emerald Heating & Cooling , we are always looking for talented technicians to join our growing team. Please fill out the form below, and we will reach out to you if we think you are a good fit for our staff!

Job Listings

Check out our available job opportunities below!

HVAC Dispatcher / Client Care Specialist
  •  Depew, NY, USA
  •  $15-$18 Hourly
  •  Full Time

 401(k) plan, medical, dental, PTO, and performance spiffs


Emerald Heating & Cooling is calling all dispatching professionals in the Depew, NY area who are ready to go above and beyond in our service to our customers to apply to join our team as a full-time Customer Service Representative (CSR) / Dispatcher!

WHY SHOULD YOU JOIN OUR TEAM?

We care about our team. Our Dispatcher / Customer Service Reps earn top hourly pay of $15.00 – $18.00. We service our customers 7 days a week and need team members who are open to a truly flexible work schedule. This could include mornings, afternoons, evenings, weekdays, weekends, longer days, shorter days, etc. Part or full-time. We may be able to accommodate partial work-from-home scenarios. What works best for you? Our team members also enjoy great benefits including:

  • Medical
  • Dental
  • A 401(k) plan
  • PTO
  • Performance spiffs

It is easy to apply with our initial mobile-optimized online application. Almost ready? Please continue reading!

ABOUT EMERALD HEATING & COOLING

We’ve said it before, but any problem clients face with their heating or cooling units will be just another day at the office for us. It may seem like a nightmare if a heater is broken during the winter, but we’ve encountered plenty of these challenges before and know exactly how to solve them in the quickest, most efficient way possible. We have been the go-to company for the Depew area since 2000. We want every client to feel good knowing that they are the predominant reason for our success!

In order to maintain great relationships with our clients, we have to maintain great relationships with our employees. In addition to competitive pay and benefits, we offer various training opportunities, a positive work-life balance, and opportunities for career development.

ARE YOU A GOOD FIT?

We hire people who are flexible, positive, upbeat, and willing to help the company grow our customer base. Ask yourself: Are you organized and detail-oriented? Can you manage your time well and prioritize multiple tasks effectively? Do you enjoy interacting with people on the phone and understand good phone etiquette? Can you solve issues for clients with professionalism and patience? Do you have excellent communication and interpersonal skills? If so, apply for this Customer Service Representative (CSR) / Dispatcher job today!

YOUR LIFE AS AN HVAC DISPATCHER / CLIENT CARE SPECIALIST

As a Customer Service Representative (CSR) / Dispatcher, you are the “go-to” person at our company. Our technicians and clients alike will depend on you for accurate information as well as exceptional customer service! You will spend much of your time answering phones, scheduling and confirming appointments, as well as dispatching technicians. We will need you to provide fantastic customer service as you communicate with clients by phone and in person. We will also need your amazing organizational skills to help keep the office clean, organized, and running smoothly. If you can also meet the following, apply now!

  • Minimum of two (2) years of customer service and/or dispatching
  • Any sales experience (a plus!)

Location: 14043

Customer Service Rep & Dispatcher / (CSR) – Residential HVAC Services
  •  Depew, NY, USA
  •  $15-$18
  •  Hourly
  •  Full Time

Emerald Heating & Cooling is searching to fill a full-time office position as a Customer Service Rep & Dispatcher in Depew, NY. This dispatch position pays a highly-competitive wage of $15 – $18/hour. We also offer this position excellent benefits including medical, dental, a 401(k) plan, PTO, and performance-based spiffs!

Does an exciting position as a Customer Service Rep & Dispatcher sound like the career choice for you? Do you prefer to work in a fast-paced office atmosphere where the excitement is contagious and continuous? Do you have the skills to create loyal and happy clients? If you are driven by opportunities to organize, happy clients, and feelings of accomplishment, this is the job for you! Apply today!

ABOUT EMERALD HEATING & COOLING

We’ve said it before, but any problem clients face with their heating or cooling units will be just another day at the office for us. It may seem like a nightmare if a heater is broken during the winter, but we’ve encountered plenty of these challenges before and know exactly how to solve them in the quickest, most efficient way possible. We have been the go-to company for the Depew area since 2000. We want every client to feel good knowing that they are the predominant reason for our success!

In order to maintain great relationships with our clients, we have to maintain great relationships with our employees. In addition to competitive pay and benefits, we offer various training opportunities, a positive work-life balance, and opportunities for career development.

A DAY IN THE LIFE OF A CUSTOMER SERVICE REPRESENTATIVE (CSR)

While dispatching HVAC services and providing a world-class customer service experience, your demeanor is friendly and confident. You easily converse with clients on the phone and dispatch calls to technicians. Your primary goal as a Customer Service Rep & Dispatcher is to ensure ultimate scheduling efficiency while working hard to make sure that customer service expectations are not only met but exceeded. In doing so, you maximize technicians’ time and mileage.

The majority of your workday is spent in the office either on the phone or computer where you thrive in a fast-paced office environment. You schedule, confirm or reschedule appointments, inform clients of arrival times, or even any potential delays via phone communication. Company success is due in part to your skills and abilities. You love what you do!

QUALIFICATIONS

  • At least 2 years of experience working in customer service and/or dispatching
  • Willing to help grow our customer base
  • Flexible, positive, and upbeat

We’ll happily train the right person, but sales experience is a bonus! Are you professional, dependable, and detail-oriented? Can you prioritize your day for maximum efficiency? Do you have superb customer service skills? Is both your verbal and written communication amazing? If we just described you, apply today!

WORK SCHEDULE

We service our customers 7 days a week and need team members who are open to a truly flexible work schedule. This could include mornings, afternoons, evenings, weekdays, weekends, longer days, shorter days, etc. Part or Full Time. We may be able to accommodate partial work-from-home scenarios. What works best for you?

ARE YOU READY TO JOIN OUR TEAM?

Are you the perfect Customer Service Rep & Dispatcher that our team needs? If so, complete our initial 3-minute, mobile-friendly application and get ready to begin dispatching heating & air conditioning services today!

Location: 14043

HVAC Tech
  •  Depew, NY, USA
  •  $20-$25
  •  Base + Commission
  •  Full Time
  • Medical, dental, 401K, PTO, weekly in-person training, company truck

Emerald Heating & Cooling is looking to hire a full-time HVAC Tech to save the day for our clients by troubleshooting, diagnosing, and repairing their heating and cooling systems in the Depew, NY area. Are you a service technician who is developing your troubleshooting superpowers and looking for the right company to build a successful, long-term career with? Do you believe in doing what’s right over anything else? If so, please read on about this exciting HVAC Service Technician position!

Our HVAC Service Technicians earn $20.00-$25.00/hour plus commissions, depending on experience. We also offer excellent benefits including medical, dental, a 401(k) plan, 40 hours of vacation (after 1 year), weekly in-person training, and a company truck! If this sounds like the HVAC Service Technician gig for you, apply now!

ABOUT EMERALD HEATING & COOLING

We’ve said it before, but any problem clients face with their heating or cooling units will be just another day at the office for us. It may seem like a nightmare if a heater is broken during the winter, but we’ve encountered plenty of these challenges before and know exactly how to solve them in the quickest, most efficient way possible. We have been the go-to company for the Depew area since 2000. We want every client to feel good knowing that they are the predominant reason for our success!

In order to maintain great relationships with our clients, we have to maintain great relationships with our employees. In addition to competitive pay and benefits, we offer a positive work-life balance and opportunities for career development.

QUALIFICATIONS FOR AN HVAC TECH

  • Environmental Protection Association (EPA) Certification
  • Strong communication skills
  • Valid driver’s license

Two years of relevant experience is preferred, but we are willing to train the right person! Do you thrive off of happy customers? Are you committed to safety? Do you have the ability to express technical information in layman’s terms? Do you take pride in your work? Do you have great attention to detail and the desire to see the job done right the first time? Are you trustworthy and respectful of others and their personal property? If so, you may just be the HVAC hero we want to join our team!

WORK SCHEDULE

This position comes with a flexible full-time schedule based on your needs. That’s right! You determine your days and hours.

READY TO JOIN OUR SUCCESSFUL HVAC TECH TEAM?

Are you ready to work hard AND play hard? If so, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you!

Location: 14043

HVAC Service Technician

Emerald Heating & Cooling of Depew, NY is looking to hire a full-time HVAC Service Technician to represent our company while going into our clients’ homes and businesses to troubleshoot, diagnose, and repair their heating and cooling systems. Are you a skilled technician who is looking for the right company to build a successful, long-term career with? Can you easily Identify sales opportunities? Would you like to work for an established company in a friendly and supportive work environment where you can grow professionally? If so, please read on!

This position receives a competitive hourly wage of $20-$25/hr plus commissions and comes with a flexible full-time schedule based on your needs. That’s right! You determine your days and hours. You would also be eligible for excellent benefits including medical, dental, a 401(k) plan, 40 hours of vacation (after one year), weekly in-person training, and a company truck. If this sounds like the right opportunity for you, apply today!

We provide a flexible work schedule based on your needs and times, days & Evenings.

ABOUT EMERALD HEATING & COOLING

We’ve said it before, but any problem clients face with their heating or cooling units will be just another day at the office for us. It may seem like a nightmare if a heater is broken during the winter, but we’ve encountered plenty of these challenges before and know exactly how to solve them in the quickest, most efficient way possible. We have been the go-to company for the Depew area since 2000. We want every client to feel good knowing that they are the predominant reason for our success!

In order to maintain great relationships with our clients, we have to maintain great relationships with our employees. In addition to competitive pay and benefits, we offer a positive work-life balance and opportunities for career development.

QUALIFICATIONS FOR AN HVAC SERVICE TECHNICIAN

  • EPA Certification
  • Strong communication skills
  • Valid driver’s license

Two years of relevant experience is preferred, but we are willing to train the right person! Do you know the value of a happy customer? Do you thrive in a fast-paced environment? Do you have good communication skills and the ability to express technical information in layman’s terms? Are you clean, organized, and efficient? Do you take pride in your work? Are you trustworthy and respectful of others and their personal property? Do you present yourself professionally? If so, you may be perfect for this position!

ARE YOU READY TO JOIN OUR TEAM?

If you feel that you would be right for this HVAC Service Technician position, please fill out our initial 3-minute, mobile-friendly application so that we can review your information. We look forward to meeting you!

Location: 14043

HVAC Installation Tech / Residential Installer

Emerald Heating & Cooling is hiring for a full-time HVAC Installation Tech / Residential Installer to save the day by installing quality residential HVAC systems for the good citizens of our Depew, NY community. Do you want to join a league of installers that work together to meet the needs of our customers? Do you believe in doing what’s right over anything else? If so, we want to meet you!

This position comes with an hourly wage of $20-$50/hr that is based on experience and performance. We also provide excellent benefits which include medical, dental, a 401(k) plan, 40 hours of vacation (after one year), weekly in-person training, and a company truck. If this sounds like the career-saving opportunity you’ve been searching for, fill out our initial 3-minute, mobile-friendly application today!

ABOUT EMERALD HEATING & COOLING

We’ve said it before, but any problem clients face with their heating or cooling units will be just another day at the office for us. It may seem like a nightmare if a heater is broken during the winter, but we’ve encountered plenty of these challenges before and know exactly how to solve them in the quickest, most efficient way possible. We have been the go-to company for the Depew area since 2000. We want every client to feel good knowing that they are the predominant reason for our success!

In order to maintain great relationships with our clients, we have to maintain great relationships with our employees. In addition to competitive pay and benefits, we offer a positive work-life balance and opportunities for career development.

HVAC INSTALLATION TECH / RESIDENTIAL INSTALLER QUALIFICATIONS

  • A valid driver’s license
  • EPA Certification
  • Strong communication skills (verbal and written)

Two years of experience in the HVAC industry is preferred, but we are willing to train the right person! Do you thrive in a fast-paced environment? Are you committed to safety? Is quality with efficiency one of your superpowers? Are you clean and organized? Do you take pride in your work? Are you trustworthy and respectful of others and their personal property? If so, you might just be the superhero that our team of HVAC Installation Tech / Residential Installers needs. Apply now!

WORK SCHEDULE

The schedule is Monday – Friday from 8:00am – 5:00pmdepending on the season and job length.

Location: 14043

Residential HVAC Installer
  •  Depew, NY, USA
  •  $20-$25
  •  Hourly
  •  Full Time

Emerald Heating & Cooling of Depew, NY is seeking full-time Residential HVAC Installer to install quality residential HVAC systems in new and existing buildings. Would you like an exciting career in HVAC installation with a company that values you? Are you a customer service rockstar? Do you have integrity and a great attitude? If so, please read on about this installation position!

Our Residential HVAC Installers enjoy performance-based pay of $20-$50/hr, depending on experience. They typically work M-F from 8am-5pm depending on the season and the end of the job. You would also be eligible for excellent benefits including medical, dental, a 401(k) plan, 40 hours of vacation (after one year), weekly in-person training, and a company truck. If this sounds like the career move for you, apply today!

ABOUT EMERALD HEATING & COOLING

We’ve said it before, but any problem clients face with their heating or cooling units will be just another day at the office for us. It may seem like a nightmare if a heater is broken during the winter, but we’ve encountered plenty of these challenges before and know exactly how to solve them in the quickest, most efficient way possible. We have been the go-to company for the Depew area since 2000. We want every client to feel good knowing that they are the predominant reason for our success!

In order to maintain great relationships with our clients, we have to maintain great relationships with our employees. In addition to competitive pay and benefits, we offer a positive work-life balance and opportunities for career development.

RESIDENTIAL HVAC INSTALLER QUALIFICATIONS

  • EPA Certification
  • Strong communication skills
  • Valid driver’s license

Two years of relevant experience is preferred, but we are willing to train the right person!  Do you thrive in a fast-paced environment? Can you manage your time effectively? Are you a great multitasker? Are you a team player with exceptional communication skills? Do you take pride in your work? Are you trustworthy and respectful of others and their personal property? Do you present yourself professionally? If so, you might just be the installer that we’re looking for!

ARE YOU READY TO JOIN OUR TEAM?

If you feel that you would be right for this HVAC installation position, put down the tools and fill out our initial 3-minute, mobile-friendly application so that we can review your information. We look forward to meeting you!

Location: 14043

HVAC Lead / Senior Service Technician
  •  Depew, NY, USA
  •  Competitive Compensation
  •  Hourly
  •  Full Time
  • Medical, dental, 401K, PTO, weekly in-person training, company truck

Emerald Heating & Cooling is scouting a full-time HVAC Lead / Senior Service Technician to start out as a lead technician and later advance to a supervisor or management role for our Depew, NY team. We provide an industry-competitive compensation, based on experience. In addition, we provide benefits, including medical, dental, a 401(k) plan, 40 hours of vacation (after one year), weekly in-person training, and a company truck. Can you go into clients’ homes to troubleshoot, diagnose, and repair their heating and cooling systems? Are you dependable, hardworking, and attentive to safety? Can you confidently advise, mentor, and supervise our newer technicians? Are you a strong leader? If so, apply for this stellar position today – you won’t regret it!

ABOUT EMERALD HEATING & COOLING

We’ve said it before, but any problem clients face with their heating or cooling units will be just another day at the office for us. It may seem like a nightmare if a heater is broken during the winter, but we’ve encountered plenty of these challenges before and know exactly how to solve them in the quickest, most efficient way possible. We have been the go-to company for the Depew area since 2000. We want every client to feel good knowing that they are the predominant reason for our success!

In order to maintain great relationships with our clients, we have to maintain great relationships with our employees. In addition to competitive pay and benefits, we offer a positive work-life balance and opportunities for career development.

QUALIFICATIONS OF AN HVAC LEAD / SENIOR SERVICE TECHNICIAN

  • EPA certification
  • 5+ years of experience servicing heating and cooling equipment
  • A valid driver’s license and a clean driving record

Management experience is preferred, but many things will be considered. Do you want to further your career? Are you a troubleshooting extraordinaire? Are you friendly and service-oriented? Can you communicate well with team members and clients? Do you have the ability to express technical information in layman’s terms? Are you a professional in both demeanor and appearance? If yes, you might just be the HVAC Lead / Senior Service Technician for the job!

ARE YOU READY TO EXPERIENCE CAREER ADVANCEMENT?

If you’re looking for a life-long career opportunity that will expand into a management role, fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you!

Location: 14043

Senior HVAC Service Technician
  •  Depew, NY, USA
  •  Competitive Compensation
  •  Hourly
  •  Full Time
  • Medical, dental, 401K, PTO, weekly in-person training, company truck

Emerald Heating & Cooling of Depew, NY is seeking to hire a full-time Senior HVAC Service Technician to go into clients’ homes to troubleshoot, diagnose, and repair their heating and cooling systems while also advising, mentoring, and supervising our newer techs. We are looking for an individual to start out as a Senior HVAC Service Technician and later advance to a tech supervisor or manager position. If you are looking for the right company to advance your HVAC career with, look no further!

 This position comes with competitive compensation based on experience. We also provide top-notch benefits including medical, dental, a 401(k) plan, 40 hours of vacation (after one year), weekly in-person training, and a company truck. If this sounds like the right opportunity for you, apply today!

ABOUT EMERALD HEATING & COOLING

We’ve said it before, but any problem clients face with their heating or cooling units will be just another day at the office for us. It may seem like a nightmare if a heater is broken during the winter, but we’ve encountered plenty of these challenges before and know exactly how to solve them in the quickest, most efficient way possible. We have been the go-to company for the Depew area since 2000. We want every client to feel good knowing that they are the predominant reason for our success!

 In order to maintain great relationships with our clients, we have to maintain great relationships with our employees. In addition to competitive pay and benefits, we offer a positive work-life balance and opportunities for career development.

QUALIFICATIONS FOR A SENIOR HVAC SERVICE TECHNICIAN

  • EPA certification
  • At least 5 years of heating and cooling service experience
  • Valid driver’s license and clean driving record

Management experience a plus but not required. Are you motivated to further your career as a skilled HVAC technician? Are you a good troubleshooter? Are you dependable, hardworking, and attentive to safety? Are you friendly and service-oriented? Do you have good communication skills and the ability to express technical information in layman’s terms? Do you present yourself professionally? Are you a strong leader? If so, you may be perfect for this position!

ARE YOU READY TO JOIN OUR TEAM?

If you feel that you would be right for this position, please fill out our initial 3-minute, mobile-friendly application so that we can review your information. We look forward to meeting you!

Location: 14043

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