Guarantees

Comfort is Always on Call!

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Our Guarantees

Problem solved, guaranteed:

Any problem you’re facing with your heating or cooling units can seem like a nightmare. If your heater or AC is broken during the winter, we know exactly how to solve it in the quickest and most efficient way possible.

Money-back guarantee:

It’s difficult to put your trust in a company when it comes to dealing with your finances. Luckily, when you work with a trusted company like ours, we guarantee 100% satisfaction or you don’t pay a cent.

The Lucky Ducks Club:

By signing up for our Lucky Ducks Club, you’ll enjoy the peace of mind of knowing that your system is working well and saving money on utility bills. Receive VIP treatment to skip the line, save money with our no weekend, evening, or overtime charges, annual maintenance on your HVAC units, and 15% off on any repairs. We consider it the easiest way to stay worry‑free, year-round. Join Today!

Honest service:

We want to be your go-to company. Our growth is dependent on how much you value our services. We hope we can exceed your expectations, giving you the outstanding service you deserve.

Uniformed staff:

We provide our professionals with uniforms that you can easily recognize when you see them at your door.

Professional technicians:

We employ highly skilled and qualified technicians. They have pride in their jobs and act in a professional and polite manner. Furthermore, they will cover the floor where they work, walk with drop cloths or runners, and wear floor savers. When they are finished, they will clean up their work area instead of leaving a mess.

Annual maintenance:

Emerald puts an emphasis on annual preventive maintenance. We have precision tune-up specialists who maintain equipment, check for safety and operational efficiency, and inspect it for potential faults. This saves you money by reducing your fuel bill, avoiding costly breakdowns, and prolonging the life of your equipment.

Licensed professionals:

Emerald Heating & Cooling is a licensed contractor and obtains all municipal and state permits as required, as well as workers’ compensation and liability insurance. With Emerald Heating & Cooling, you have peace of mind knowing that you are working with certified professionals.

Top-notch products:

Emerald Heating & Cooling is an active member of multiple trade associations, meaning our company has access to the best products in the country, cutting-edge techniques and technology, and the best practices and training in the industry.

Screened staff members:

Emerald Heating & Cooling’s technicians are subjected to rigorous screening before they are hired. We only hire people who we would feel comfortable having in our own homes.

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