Be Like the Duck on the Water
When I was young I was full of “get the job done!” An “old-timer” saw my exuberant inexperience and took me under his wing. He said, “Marty, be like the duck on the water.” A duck’s legs are feverish beneath the surface. Above, you see grace and beauty. It’s a metaphor for working hard while doing a beautiful job. It’s hustle without mistakes. It’s beautiful work without the fuss. This made a lot sense to me. It still does. Just ask our team. They’ve heard it as much as their own name. When you see their work you’ll know it’s not just a clever phrase. It’s who they are. It’s how they approach every job we do.
It’s why our logo is a duck. It’s the perfect symbol of our commitment to you.
Like ducks on the water,
Marty & Carrie Sheehan
P.S. In case you think Marty is “the show”, you should know that Carrie oversees the business while Marty oversees the service techs and installers. We founded Emerald together in 2000. It’s a true partnership and wouldn’t be the same if it weren’t for our combined strengths. Kind of like heating and cooling.
Meet Your Team
Marty Sheehan
Install Manager
Here at Emerald, we are all on the same team. It’s a challenge to put units together and to figure out why something isn’t working. But we always get the job done and give 100%. It’s such a rewarding experience
Carrie Sheehan
Business Manager
I love my job because people love their homes even more after we've helped them. Just look at all those 5-star reviews!
Josh Peterson
Dispatcher
I love that Emerald is family owned and operated. They help me set goals and achieve
them. And they really care about their customers.
Ashley Whitmore
Customer Service Representative
Emerald is so family oriented. Being a part of a great team makes coming to work everyday enjoyable.
Jarrett Pietrowski
Customer Service Representative
The family atmosphere at Emerald creates a sense of camaraderie that makes every day an enjoyable experience. Providing top of the line products and service is the main goal which Carrie and Marty have modeled their business around. Knowing that there is no task that will go unsolved makes me proud to work for the company.
Joe Toolen
Comfort Advisor
I love my job thanks to Marty and Carrie who have always promoted a family environment at the company. It's easy to care about the company, and in return treat our customers like they are part of the family too.
Justine Tiburzi
Comfort Advisor
I I left corporate construction to work at Emerald and I haven't looked back. Love the family atmosphere. No cheesy car salesman tactics, I promise!
Darrell Nurmi
Operations Manager
The integrity and honesty of our employees and the attentiveness to our customers really make Emerald a great place to work.
Mark Nurmi
Install Supervisor
My coworkers have become like family to me. Marty is like our dad who always gives us guidance and help when we need it. At the end of the day seeing my work is so rewarding.
Jake DuBois
Service Technician
I enjoy using my tools and knowledge to help people be comfortable in their home. If there is something I don’t know, I know there is always a team of people ready and able to provide me with the answers I need.
Justin Geber
Service Technician
Emerald is so family oriented and I love the trucks that we use for service! The duck always puts a smile on our customers face.
Mike Miszuk
Service Technician
It’s a family business and management cares about their employees. I am gaining useful
skills here that carry over into my home life.
Travis Benson
Service Technician
We work as a team and we work well together. Emerald has a family feel to it, someone is always there to help you out when you need it.
Adam Chapman
Installer
Emerald treats its employees like family, the work environment great! Everyone is helpful and friendly, it makes work fly by.
Connor Wingate
Installer
Working at Emerald is great because of the demand for excellence and family friendly
work environment.
What Can You Expect with Every Visit?
“Problem solved...guaranteed”: We’ve said it before, but any problem you’re facing with your heating or cooling units will be just another day at the office for us. It may seem like a nightmare if your heater is broken during the winter, but we’ve encountered plenty of these challenges before and know exactly how to solve them in the quickest and most efficient way possible.
Money back guarantee: It’s difficult enough to put your trust in a company when it comes to dealing with your finances, it’s even more difficult when there is no guarantee of success or refund if the job isn’t done correctly. Luckily, when you work with a trusted company like ours, we guarantee 100% satisfaction or you don’t pay a cent.
Honest service: We’re not out here trying to make a quick dollar. We want to be your go-to company and we want you to feel good knowing that you are the predominant reason for our success. Our growth is dependent on how much you value our services. We hope we can exceed your expectations, giving you the outstanding service you deserve.
Uniformed staff: It can always be a bit unnerving when you have to let a stranger into your home, especially if there is no way to confirm who they are. Because of this reason, we provide our professionals with uniforms that you can easily recognize when you see them at your door.