Who We Are
Be Like the Duck on the Water
When I was young I was full of “get the job done!” An “old-timer” saw my exuberant inexperience and took me under his wing. He said, “Marty, be like the duck on the water.” A duck’s legs are feverish beneath the surface. Above, you see grace and beauty. It’s a metaphor for working hard while doing a beautiful job. It’s hustle without mistakes. It’s beautiful work without the fuss. This made a lot sense to me. It still does. Just ask our team. They’ve heard it as much as their own name. When you see their work you’ll know it’s not just a clever phrase. It’s who they are. It’s how they approach every job we do.
It’s why our logo is a duck. It’s the perfect symbol of our commitment to you.
Like ducks on the water,
Marty & Carrie Sheehan
P.S. In case you think Marty is “the show”, you should know that Carrie oversees the business while Marty oversees the service techs and installers. We founded Emerald together in 2000. It’s a true partnership and wouldn’t be the same if it weren’t for our combined strengths. Kind of like heating and cooling.
Meet Your Team
Marty Sheehan
Install Manager
I love my job because every day is a chance to do my best work ever. It just feels good to work hard.
Carrie Sheehan
Business Manager
I love my job because people love their homes even more after we've helped them. Just look at all those 5 star reviews!
Darrell Nurmi
Service Manager
I love my job because I get to help new technicians grow and to help homeowners in their time of need.
Joe Toolen
Field Supervisor
I love my job because I enjoy meeting and talking to new people every day.
Mark Nurmi
Service Technician
I love my job because of the customers! It's all about making them happy.
Jake DuBois
Service Technician
I love my job because I enjoy using my tools and knowledge to solve issues and keep you comfortable in your home.
Tess Greco
Accounting/Customer Service
I love my job because I enjoy the challenge of helping my customers meet all their needs. I love the end result when my customers are happy.
What Can You Expect with Every Visit?
“Problem solved...guaranteed”: We’ve said it before, but any problem you’re facing with your heating or cooling units will be just another day at the office for us. It may seem like a nightmare if your heater is broken during the winter, but we’ve encountered plenty of these challenges before and know exactly how to solve them in the quickest and most efficient way possible.
Money back guarantee: It’s difficult enough to put your trust in a company when it comes to dealing with your finances, it’s even more difficult when there is no guarantee of success or refund if the job isn’t done correctly. Luckily, when you work with a trusted company like ours, we guarantee 100% satisfaction or you don’t pay a cent.
Honest service: We’re not out here trying to make a quick dollar. We want to be your go-to company and we want you to feel good knowing that you are the predominant reason for our success. Our growth is dependent on how much you value our services. We hope we can exceed your expectations, giving you the outstanding service you deserve.
Uniformed staff: It can always be a bit unnerving when you have to let a stranger into your home, especially if there is no way to confirm who they are. Because of this reason, we provide our professionals with uniforms that you can easily recognize when you see them at your door.