Be Like the Duck on the Water
When I was young I was full of “get the job done!” An “old-timer” saw my exuberant inexperience and took me under his wing. He said, “Marty, be like the duck on the water.” A duck’s legs are feverish beneath the surface. Above, you see grace and beauty. It’s a metaphor for working hard while doing a beautiful job. It’s hustle without mistakes. It’s beautiful work without the fuss. This made a lot sense to me. It still does. Just ask our team. They’ve heard it as much as their own name. When you see their work you’ll know it’s not just a clever phrase. It’s who they are. It’s how they approach every job we do.
It’s why our logo is a duck. It’s the perfect symbol of our commitment to you.
Like ducks on the water,
Marty & Carrie Sheehan
P.S. In case you think Marty is “the show”, you should know that Carrie oversees the business while Marty oversees the service techs and installers. We founded Emerald together in 2000. It’s a true partnership and wouldn’t be the same if it weren’t for our combined strengths. Kind of like heating and cooling.
Meet Your Team
Here at Emerald, we are all on the same team. It’s a challenge to put units together and to figure out why something isn’t working. But we always get the job done and give 100%. It’s such a rewarding experience
I love my job because people love their homes even more after we've helped them. Just look at all those 5-star reviews!
Working at Emerald is absolutely amazing because my coworkers care about me as an individual and also about my professional and personal growth. There is a genuine spirit of cooperation and shared goals all revolving around helping the customer that I have not found at other companies.
I love that Emerald is family owned and operated. They help me set goals and achieve
them. And they really care about their customers.
Customer Service Representative
The family atmosphere at Emerald creates a sense of camaraderie that makes every day an enjoyable experience. Providing top of the line products and service is the main goal which Carrie and Marty have modeled their business around. Knowing that there is no task that will go unsolved makes me proud to work for the company.
I love my job thanks to Marty and Carrie who have always promoted a family environment at the company. It's easy to care about the company, and in return treat our customers like they are part of the family too.
I I left corporate construction to work at Emerald and I haven't looked back. Love the family atmosphere. No cheesy car salesman tactics, I promise!
The integrity and honesty of our employees and the attentiveness to our customers really make Emerald a great place to work.
My coworkers have become like family to me. Marty is like our dad who always gives us guidance and help when we need it. At the end of the day seeing my work is so rewarding.
I enjoy using my tools and knowledge to help people be comfortable in their home. If there is something I don’t know, I know there is always a team of people ready and able to provide me with the answers I need.
It’s a family business and management cares about their employees. I am gaining useful
skills here that carry over into my home life.
Emerald treats its employees like family, the work environment great! Everyone is helpful and friendly, it makes work fly by.
What Can You Expect with Every Visit?
“Problem solved...guaranteed”: We’ve said it before, but any problem you’re facing with your heating or cooling units will be just another day at the office for us. It may seem like a nightmare if your heater is broken during the winter, but we’ve encountered plenty of these challenges before and know exactly how to solve them in the quickest and most efficient way possible.
Money back guarantee: It’s difficult enough to put your trust in a company when it comes to dealing with your finances, it’s even more difficult when there is no guarantee of success or refund if the job isn’t done correctly. Luckily, when you work with a trusted company like ours, we guarantee 100% satisfaction or you don’t pay a cent.
Honest service: We’re not out here trying to make a quick dollar. We want to be your go-to company and we want you to feel good knowing that you are the predominant reason for our success. Our growth is dependent on how much you value our services. We hope we can exceed your expectations, giving you the outstanding service you deserve.
Uniformed staff: It can always be a bit unnerving when you have to let a stranger into your home, especially if there is no way to confirm who they are. Because of this reason, we provide our professionals with uniforms that you can easily recognize when you see them at your door.