Tonawanda
Your best choice for AC, Boiler, and Furnace Repair in Tonawanda, NY
Since 2001, Emerald Heating & Cooling is your best choice for repair, installation, and service in homes and buildings just like yours in the Erie County. We take special pride in the craftsmen we train and employ--a fact you'll see in the reviews below. It's also noticeable immediately in the attitude and integrity our technicians bring to your job site. Our entire company works hard to make your experience with us hassle-free and enjoyable. You can also be assured that Emerald Heating & Cooling stands behind the work we do as well as complies with all local codes. This is why, as you can see by the map and reviews below, we are rated so highly for AC, Boiler, and Furnace Repair in Tonawanda, NY. Call us today at 716-318-5500!
Local Reviews
for Tonawanda, NY
Powered by Nearby NowMike was very informative. He answered all of my questions with a great deal of knowledge and patience. I very much appreciate his time and expertise
Dianne - Tonawanda, NY
Wonderful service. Very helpful.
Response from Emerald Heating & Cooling:
Thank you so much for the wonderful review; I am glad we were able to help you out! Have a wonderful day!!
Nice job
Keith - Tonawanda, NY
Response from Emerald Heating & Cooling:
Thank you so much for the wonderful review and I am glad we were able to help you out! Have a wonderful day!!
Great Service
Jennifer - Tonawanda, NY
Response from Emerald Heating & Cooling:
Thank you so much for the wonderful review and I am glad we were able to help you out! Have a wonderful day!!
Always above and beyond!
Rebecca - Tonawanda, NY
Adam had been out to our home a few times as we settled in with our new Central air unit. Every time he is on time, knowledgeable and respectful of our home. Emerald is the Gold standard for heating and cooling. We couldn’t be more pleased with their service and support. Thanks again Adam for being so great!
Response from Emerald Heating & Cooling:
Thank you so much for the wonderful review and I am glad we were able to help you out! Have a wonderful day!!
Great instller(s). There were 2. Very satisfied. Efficient. Courteous . Informed me of what I need to know. Gave me the documentation with the he
Kathleen - Tonawanda, NY
Great installers. There were 2. Very satisfied. Efficient. Courteous. Informed me of what I need to know about the heater. Gave me the documentation needed with the unit.
Response from Emerald Heating & Cooling:
Thank you so much for the wonderful review and I am glad we were able to help you out! Have a wonderful day!!
Great service Very helpful.
Kim - Tonawanda, NY
Mike was extremely helpful and very knowledgeable. He was patient and answered all my question and concerns. Thank you !
Response from Emerald Heating & Cooling:
Thank you so much for the wonderful review and I am glad we were able to help you out! Have a wonderful day!!
Very Good and informative
Henry - Tonawanda, NY
Response from Emerald Heating & Cooling:
Thank you so much for the wonderful review and I am glad we were able to help you out! Have a wonderful day!!
Great service and on time!
Allen - Tonawanda, NY
The guy not only was a little early but he was professional and quick! We had the job completed in no time and with 100% satisfaction! I’ll tell you, these employees Emerald has working for them are the very reason we keep going to them first for all of our heating and cooling needs! Thanks again guys!
Response from Emerald Heating & Cooling:
Thank you so much for the wonderful review and I am glad we were able to help you out! Have a wonderful day!!
exceptional service
Peter - Tonawanda, NY
service completed in record time with curtesy and efficiently.
Response from Emerald Heating & Cooling:
Thank you so much for the wonderful review and I am glad we were able to help you out! Have a wonderful day!!
Great Service and Good Pricing
Carolyn - Tonawanda, NY
It's great to have Travis back working at your company. He is very polite, knowledgeable and keeps me informed of what he's doing while he's servicing my furnace and a.c.
Response from Emerald Heating & Cooling:
Thank you so much for the wonderful review and I am glad we were able to help you out! Have a wonderful day!!
Great service
Barbara - Tonawanda, NY
Travis was great.
Response from Emerald Heating & Cooling:
Thank you so much for the wonderful review and I am glad we were able to help you out! Have a wonderful day!!
A/C scheduled maintanance
Robert - Tonawanda, NY
Justin was courteous, friendly and performed his job well. He knew what he was doing both with the A/C unit in the basement and also outdoors ( i watched). He also explained to me about your service contract (which I renewed). Satisfied all around..
Response from Emerald Heating & Cooling:
Thank you so much for the wonderful review and I am glad we were able to help you out! Have a wonderful day!!
Great service
Brandi - Tonawanda, NY
Response from Emerald Heating & Cooling:
Thank you so much for the wonderful review and I am glad we were able to help you out! Have a wonderful day!!
Excellent service
Gerald - Tonawanda, NY
Travis was very helpful. He diagnosed the problem and fixed it right away and tested the system to make sure it was working properly. He had me sign the order and was on his way.
Response from Emerald Heating & Cooling:
Thank you so much for the wonderful review and I am glad we were able to help you out! Have a wonderful day!!
AC checked
Cathy - Tonawanda, NY
Response from Emerald Heating & Cooling:
Thank you so much for the wonderful review and I am glad we were able to help you out! Have a wonderful day!!
Excellent
Pat - Tonawanda, NY
Response from Emerald Heating & Cooling:
Thank you so much for the wonderful review and I am glad we were able to help you out! Have a wonderful day!!!
Honest service & price
John - Tonawanda, NY
Had high efficiency boiler installed in 09 totally lived up to expectations, with great service people ( no worry's )
Great service
Jennifer - Tonawanda, NY
Jake did a great job explaining everything during the service call.
Great
robert - Tonawanda, NY
Excellent, mark did a great with the furnace.
The tech was on time all went well
Sharon - Tonawanda, NY
He did a good job and hopefully our air conditioner will run for many years
Great Service and Good Pricing
Carolyn - Tonawanda, NY
Matt A. and his helper were diligent, friendly workers and installed my new a.c. and furnace in good time. Did nice clean up after work was completed. Matt explained the features of both systems.
Great Service!
Mary - Tonawanda, NY
Travis Benson did a great job of explaining my options and completing the service promptly.
Jeff was friendly and courteous. He explained in detail all my options and offered his recommendations. He completed the job in reasonable time. Thank
Dan Nichols - Tonawanda, NY
I would recommend Jeff and Emerald to service your furnace.
Great on time service
Scott - Tonawanda, NY
On time and fair
Don was informative and a great help getting our problem resolved.
Kim - Tonawanda, NY
Knew his job and gave us great service
Justin G.
Upon arrival found flash code 3 for pressure switch stuck open. After resetting power determined that the inducer motor was seized. I was able to hand spin the motor to turn on but the amp draw is off and inducer motor is noisy. Also the ac system has old style of refrigerant and should be considered for update to newer style of refrigerant. Declined repair at this time and is aware that a new system furnace and ac may be the more appropriate approach to this.
Morgan M.
Installing new humidifier
Mike M.
Test and turned on Goodman natural gas furnace.
Mike M.
Service call potential CO leaking into house. Checked all gas appliances for CO spillage and found everything to be in acceptable levels.
Mark N.
Furnace repair.
Justin G.
Customer had concerns that the circulator was not operating. Checked amp draw and is reading proper amp draw. System pressure and air elimination system is good cleaned out burners and compartment. Expansion tank has good pressure. Customer also expressed concerns about replacing the thermostat, currently has old mercury style thermostat and showed what we carry. Explained that if she finds one she wants we could come back to install it for a labor charge. No operational issues found at this time.
Justin G.
Found loose connection on r terminal for thermostat power at furnace. Secured wires and cycled furnace several times. Ensured good flame signal, clean filter and good batteries and secured wires at thermostat. No other issues found at this time.
Travis B.
Amana furnace cleaning
Justin G.
Determined that the Aquastat controller was not engaging everytime and not allowing boiler to complete cycle. Installed new Aquastat and ensured proper operation. Signed up costumer for comfort select plan for boiler and furnace to be inspected next season. Thermostat is old mercury style and recommend it be updated for a more accurate reading. Installed new non programmable thermostat no other issues at this time.
Jake D.
Repair Goodman forced air natural gas furnace
Justin G.
Completed furnace test and tune. No operational or safety issues found at this time. Highly recommended getting a whole house humidifier to improve quality of heating during winter. Also advised customer of age of the furnace and that it is at a higher risk of having component failure due to age.
Justin G.
Customer was concerned that the new furnace was not heating the house adiquitly. Found fan speed set to low(yellow) changed fan speed to medium/high(blue) to allow furnace to supply more air to the space. Ensured that all registers and dampers are open. No ther issues found at this time. Adjusted dampers closed to bedrooms that are unoccupied.
Morgan M.
Test and tune on furnace
Justin G.
Completed boiler test and tune. Flushed boiler of sediment. Cleaned burner assembly. Ensured proper operation of all safety devices. No operational issues found on system at this time.
Travis B.
Amana furnace cleaning
Jake D.
Amana forced air high efficient furnace
Mike M.
First year checkup on Lennox natural gas boiler.
Justin G.
Determined that the control board was not sending voltage to the inducer motor, replaced control board and ensured proper operation no other probes found at this time. Inducer motor was replaced in 2010 and already has higher amp draw than what it’s rated for 2.6reading and rated for 2.4.
Travis B.
Heil furnace cleaning
Jake D.
Jake D.
Amana furnace test and tune, yearly maintenance
Adam C.
Adam replaced a 3 ton Amana condenser
Adam C.
Adam replaced a 3 ton Amana condenser
Adam C.
Replaced a 3 ton condenser
Justin G.
Found flame sensor reading .1uA cleaned flame sensor and achieved a flame reading of 3.3. This is a reaccuring issue, we had replaced the flame sensor once already under warranty back in January 2018. Carrie approved that we are still honoring this call as a warranty callback due to flame sensor not lasting a year and labor warranty only ending a month ago. Checked gas pressure, was at 3.78 adjusted down to 3.49 the flame still has a slightly orange tint to it although I adjusted gas pressure down. Could not determine why flame sensor is failing pre maturely. This will require a follow up by customer service from amana.