Tonawanda
Your Best Choice for AC, Boiler, and Furnace Repair in Tonawanda, NY
In the Erie County, Emerald Heating & Cooling is well known for providing exceptional furnace repair, installation, and service. The people we send out to serve you are also top notch, something you'll see in their reviews below. Everyone you deal with at our company has the goal of making sure your experience with us will be so good you'll call us every time you need help. You can feel confident working with Emerald Heating & Cooling because we stand behind our work and comply with all local codes. This is why, as you can see by the map and reviews below, we are rated so highly for AC, Boiler, and Furnace Repair in Tonawanda, NY in Depew NY. Call us today at 716-318-5500!
Local Reviews
for Tonawanda, NY
Powered by Nearby NowGreat technician!
Deanna - Tonawanda, NY
Our technicians name was Justin G. He was very knowledgeable, professional, and extremely pleasant! He took the time to explain to me how our unit operated even going out of his way to write notes for me! It was a great visit from Emerald thank you!
Thorough; very knowledgable, solved the dilema
Jeff - Tonawanda, NY
Justin is a superb representative of your company. I called Emerald because of your commercial promises great service. I was not disappointed. There are horror stories of hvac companies who are unscrupulous and sell what is not needed. I found Justin to be both competent and honest. I am not able to evaluate cost/pricing because I have nothing to compare it to.
Great service
Keith - Tonawanda, NY
Excellent service.
Barbara - Tonawanda, NY
Service was great. Tech was efficient
Excellent service & very professioanl.
Faraci - Tonawanda, NY
Very pleased, with the service that Justin performed on both the furnace and AC units in my home. Look forward to see him next year.
Response from Emerald Heating & Cooling:
Thank you so much for the awesome review; have a wonderful day!
Justin friendly, efficient and answered all of my questions with knowledge and patience. A very good experience.
Dianne - Tonawanda, NY
Response from Emerald Heating & Cooling:
Thank you so much for the glowing review; have a wonderful day!
Damn Good
Jackson - Tonawanda, NY
Professional, knowledgeable.
Response from Emerald Heating & Cooling:
Thanks for the awesome review; have a wonderful day!
Great as usual!
Higgins - Tonawanda, NY
Response from Emerald Heating & Cooling:
Thank you for the glowing review; have a wonderful day!
AC unit
Gerald - Tonawanda, NY
Mike was efficient, very knowledgeable on heating and cooling . Very professional and explain everything .
Response from Emerald Heating & Cooling:
Thank you for the great review; have a wonderful day!!
Great service
Edward - Tonawanda, NY
Response from Emerald Heating & Cooling:
Thank you so much for the wonderful review! Have a great day!
Great service
Edward - Tonawanda, NY
Response from Emerald Heating & Cooling:
Thank you for your wonderful review; have a great day!
Mike was very informative. He answered all of my questions with a great deal of knowledge and patience. I very much appreciate his time and expertise
Dianne - Tonawanda, NY
Wonderful service. Very helpful.
Response from Emerald Heating & Cooling:
Thank you so much for the wonderful review; I am glad we were able to help you out! Have a wonderful day!!
Nice job
Keith - Tonawanda, NY
Response from Emerald Heating & Cooling:
Thank you so much for the wonderful review and I am glad we were able to help you out! Have a wonderful day!!
Great Service
Jennifer - Tonawanda, NY
Response from Emerald Heating & Cooling:
Thank you so much for the wonderful review and I am glad we were able to help you out! Have a wonderful day!!
Always above and beyond!
Rebecca - Tonawanda, NY
Adam had been out to our home a few times as we settled in with our new Central air unit. Every time he is on time, knowledgeable and respectful of our home. Emerald is the Gold standard for heating and cooling. We couldn’t be more pleased with their service and support. Thanks again Adam for being so great!
Response from Emerald Heating & Cooling:
Thank you so much for the wonderful review and I am glad we were able to help you out! Have a wonderful day!!
Great instller(s). There were 2. Very satisfied. Efficient. Courteous . Informed me of what I need to know. Gave me the documentation with the he
Kathleen - Tonawanda, NY
Great installers. There were 2. Very satisfied. Efficient. Courteous. Informed me of what I need to know about the heater. Gave me the documentation needed with the unit.
Response from Emerald Heating & Cooling:
Thank you so much for the wonderful review and I am glad we were able to help you out! Have a wonderful day!!
Great service Very helpful.
Kim - Tonawanda, NY
Mike was extremely helpful and very knowledgeable. He was patient and answered all my question and concerns. Thank you !
Response from Emerald Heating & Cooling:
Thank you so much for the wonderful review and I am glad we were able to help you out! Have a wonderful day!!
Very Good and informative
Henry - Tonawanda, NY
Response from Emerald Heating & Cooling:
Thank you so much for the wonderful review and I am glad we were able to help you out! Have a wonderful day!!
Great service and on time!
Allen - Tonawanda, NY
The guy not only was a little early but he was professional and quick! We had the job completed in no time and with 100% satisfaction! I’ll tell you, these employees Emerald has working for them are the very reason we keep going to them first for all of our heating and cooling needs! Thanks again guys!
Response from Emerald Heating & Cooling:
Thank you so much for the wonderful review and I am glad we were able to help you out! Have a wonderful day!!
exceptional service
Peter - Tonawanda, NY
service completed in record time with curtesy and efficiently.
Response from Emerald Heating & Cooling:
Thank you so much for the wonderful review and I am glad we were able to help you out! Have a wonderful day!!
Great Service and Good Pricing
Carolyn - Tonawanda, NY
It's great to have Travis back working at your company. He is very polite, knowledgeable and keeps me informed of what he's doing while he's servicing my furnace and a.c.
Response from Emerald Heating & Cooling:
Thank you so much for the wonderful review and I am glad we were able to help you out! Have a wonderful day!!
Great service
Barbara - Tonawanda, NY
Travis was great.
Response from Emerald Heating & Cooling:
Thank you so much for the wonderful review and I am glad we were able to help you out! Have a wonderful day!!
A/C scheduled maintanance
Robert - Tonawanda, NY
Justin was courteous, friendly and performed his job well. He knew what he was doing both with the A/C unit in the basement and also outdoors ( i watched). He also explained to me about your service contract (which I renewed). Satisfied all around..
Response from Emerald Heating & Cooling:
Thank you so much for the wonderful review and I am glad we were able to help you out! Have a wonderful day!!
Great service
Brandi - Tonawanda, NY
Response from Emerald Heating & Cooling:
Thank you so much for the wonderful review and I am glad we were able to help you out! Have a wonderful day!!
Excellent service
Gerald - Tonawanda, NY
Travis was very helpful. He diagnosed the problem and fixed it right away and tested the system to make sure it was working properly. He had me sign the order and was on his way.
Response from Emerald Heating & Cooling:
Thank you so much for the wonderful review and I am glad we were able to help you out! Have a wonderful day!!
AC checked
Cathy - Tonawanda, NY
Response from Emerald Heating & Cooling:
Thank you so much for the wonderful review and I am glad we were able to help you out! Have a wonderful day!!
Excellent
Pat - Tonawanda, NY
Response from Emerald Heating & Cooling:
Thank you so much for the wonderful review and I am glad we were able to help you out! Have a wonderful day!!!
Honest service & price
John - Tonawanda, NY
Had high efficiency boiler installed in 09 totally lived up to expectations, with great service people ( no worry's )
Great service
Jennifer - Tonawanda, NY
Jake did a great job explaining everything during the service call.
Great
robert - Tonawanda, NY
Excellent, mark did a great with the furnace.
The tech was on time all went well
Sharon - Tonawanda, NY
He did a good job and hopefully our air conditioner will run for many years
Great Service and Good Pricing
Carolyn - Tonawanda, NY
Matt A. and his helper were diligent, friendly workers and installed my new a.c. and furnace in good time. Did nice clean up after work was completed. Matt explained the features of both systems.
Great Service!
Mary - Tonawanda, NY
Travis Benson did a great job of explaining my options and completing the service promptly.
Jeff was friendly and courteous. He explained in detail all my options and offered his recommendations. He completed the job in reasonable time. Thank
Dan Nichols - Tonawanda, NY
I would recommend Jeff and Emerald to service your furnace.
Great on time service
Scott - Tonawanda, NY
On time and fair
Don was informative and a great help getting our problem resolved.
Kim - Tonawanda, NY
Knew his job and gave us great service
Mike M.
Test and tune on Weil-McLain natural gas boiler.
Justin G.
Completed boiler and ac test and tune. Boiler was almost at 30psi upon arrival, drained some water and lower fill valve pressure down to 18 psi, before firing up boiler. After boiler cycled pressure came up to 22psi. Expansion tank is not showing signs of failure but could be starting to fail.discussed with customer and showed him what to look for and determined that if the pressure keeps going up throughout the season then to give us a call and the fill valve will need to be replaced. Ac is working properly at this time.
Travis B.
Amana furnace and ac cleaning
Jake D.
Yearly maintenance Amana air conditioner
Justin G.
Smelly smell
Justin G.
Completed ac test and tune. Renewed comfort select plan for one furnace inspection. Installed new humidifier pad and showed customer how to switch it over for winter or summer. Indoor coil has slight corrosion but no leaks found at this time.
Justin G.
Found the control board was burnt which was causing the blower motor to run constantly. Determined the main drain was either backing up causing water to overflow through the furnace reaching the electrically the coil could have frozen up due to a plugged filter not changed since last year. Installed new control board and told customer to keep an eye out to make sure water dries up otherwise we may need to replace drain line, did treat drain pan with tablets to help break up any debri. Also found capacitor for blower motor out of tolerance as well as igniter out of tolerance. Tested heating and cooling after work was completed, good refrigerant charge, dual capacitor on ac is ok but might be out of tolerance by next year. No other issues or concerns at this time other than age of equipment and ac running on R22 which is being phased out by 2020.
Mike M.
Test and tune on Amana high efficiency natural gas furnace and air conditioner.
Travis B.
Amana ac cleaning
Justin G.
After discussing issue with customer found the dual capacitor bad on unit for front offices. Installed new dual capacitor and ensured proper operation. Continued to check other air conditioner for back offices, electrical is ok but system is low on refrigerant and the he system runs on R22 which is being phased out by 2020 new system should be installed rather than adding refrigerant due to age. Justine to give estimate on new ac on Thursday.
Justin G.
Completed ac test and tune. No operational issues found at this time. Comfort select plan is still active till we inspect the furnace. No other issues, concerns or recommendations at this time.
Travis B.
Install hard start kit
Jake D.
Amana air conditioner yearly maintenance
Justin G.
Completed ac test and tune. Static pressure is slightly high at .8, installed new humidifier pad, no other operational issues found at this time. Renewed comfort select plan for future inspections.
Justin G.
Upon completion of ac test and tune, no operational issues found at this time. No leaks, good airflow, all electrical components within tolerance. Discussed becoming member of our comfort select plan for future inspections, declined at this time.
Justin G.
Installed floor mounted air conditioner, placed on table and installed constant drain line through window plate. Tested operation, customer is satisfied with installation.
Mark N.
Install split system
Mark N.
Install split system
Justin G.
Completed ac test and tune. No operational issues found at this time. Recomended whole house humidifier. Membership is still active till we inspect the furnace.
Justin G.
Completed ac test and tune.
Justin G.
Completed furnace and ac test and tune, found igniter starting to fail, installed new igniter. Recomended turbo capacitor to increase efficiency of ac, also discussed comfort select plan, declined these at this time. No other operational issues or concerns at this time.
Travis B.
Amana ac cleaning
Justin G.
Completed ac test and tune. No operational issues at this time. Only concern is that the system runs on R22 which is being phased out. Highly recomended to start saving for a new system. Customer also had questions about installing a generator, scheduled field supivisor for Friday the 7th at 9am.
Justin G.
Completed ac test and tune. No operational issues found with ac at this time. Comfort select plan is still active for furnace till the fall. Recomended turbo capacitor to increase efficiency, also discussed benefits of whole house humidifier, declined both at this time. Also relit pilot on stand alone unit we installed last November, told customer to not hesitate to call us if she has any issues with heater before next winter, due to still being covered under labor warranty.
Jake D.
Goodman air conditioner and furnace maintenance