Since 2001, Emerald Heating & Cooling is your best choice for repair, installation, and service in homes and buildings just like yours in the Erie County. We take special pride in the craftsmen we train and employ--a fact you'll see in the reviews below. It's also noticeable immediately in the attitude and integrity our technicians bring to your job site. Our entire company works hard to make your experience with us hassle-free and enjoyable. You can also be assured that Emerald Heating & Cooling stands behind the work we do as well as complies with all local codes. This is why, as you can see by the map and reviews below, we are rated so highly for AC, Boiler, and Furnace Repair in Buffalo, NY. Call us today at 716-318-5500!
Justin was a great guy and was very polite and knowledgeable about what needed to be done. He respected my budget and needs and gave me great information on my system.
Performed service, provided insight and recommendations. Good job.
Emerald has been very reliable and their staff are always very personable and well trained.
Fast, efficient, courteous, and knowledgeable.
Jake is always timely, knowledgeable and a pleasure to deal with. An excellent technician.
We recently had Justin in to give us our annual Ductless AC checkup. This was our first time having Justin as a technician. He proved to be very through, very thoughtful and very good. He took care not to track anything from outside into the house and made sure he gave the time and attention that was needed to do a good job. I felt very confident as he left that our AC was good for another year. Overall, we are extremely satisfied with Emerald Heating. They have installed our Dual Unit Ductless AC and a new boiler and everything they have done has been top quality and first rate! They are a great company!
We returned home around 7:30 PM to find our AC was not working. We called and spoke to a very professional service representative. She took our information and said a service advisor would call us within 10 minutes. He did! He was at our house within an hour, fixed the problem explained the situation thoroughly! When we called our expectation was to secure an appointment for the following day. This service call far exceeded our expectations! This is not our first experience with Emerald, and every time we have called them we have received wonderful service. However, the expeditious service provided for this call was very convenient for us!
The contractor was wonderful. He was able to answer all of my questions and was very helpful! Definitely recommend.
On time. Very friendly & professional. Took the time to explain all options. Service fee seems reasonable. He did a very thorough check of the AC system.
Justin was friendly and knowledgeable. An excellent technician.
You guys have always be there when we needed you. Thank you
Service call no cool
Upon completion of ac test and tune found indoor coil leaking refrigerant due to excessive rust. Filter needs to be changed on furnace and humidifier. Dual capacitor is out of tolerance causing compressor and fan to work harder, refrigerant level is starting to get low. System runs on R22 which is being phased out by 2020. Treated drain line with tablet. Installed new dual capacitor, ensured proper operation. Customer declined all other repairs at this time and is aware that the indoor coil is actively leaking.
Heil Ac no cool
Test and tune on Goodman Air conditioner.
Completed furnace test and tune. No operational issues found at this time. Customer did have some issues with the drain line, had a plumber unplug the line, I installed two drain pan tablets to help break up any excess debris, ac is from 86 and runs on R22, highly recommended new system, customer did not want estimate at this time.
Heil ac cooling issue
Completed ac test and tune, cleaned blower wheel and determined evaporator coil is actively leaking, customer is going to wait on further repairs at this time. Comfort select plan still active till fall for boiler inspection.
Test and tune on ICP air conditioner.
Added refrigerant to system and completed ac test and tune.
Rheem package unit
Upon completion of ac test and tune, found UV bulb for RGF broken. Static pressure is slightly high at 1.0inw.c. Ordered new one and scheduled repair for Tuesday at noonRenewed comfort select plan for future visits. No other operational issues found at this time
Completed ac and boiler test and tune cleaning inspection. No operational issues with either system at this time. Boiler is starting to make a slight gurgling noise and the thermocouple has a slightly lower reading than where it should be. Installed new filter for air handler and treated drain pan with with pellets to rid of any debris. Discussed comfort select plan and water sensor for air handler Incase water stops draining properly.
Test and tune on Amana AC
Test and tune on Amana high efficiency natural gas furnace and air conditioner.
Rheem Ac refrigerant check
Rheem Ac no cool
Test and tune on Amana high efficiency natural gas furnace & air conditioner.
Completed ac test and tune. Found indoor coil actively leaking, system runs on R22 which is being phased out by 2020. Showed leak to customer, she did not want an estimate for a new on at this time, and is going to run it till it stops working. Dual capacitor is getting weak although it’s still within tolerance.Comfort select plan is still active till the fall for furnace inspection. No other operational issues found at this time.